Our fluent and friendly virtual assistants are based in the Philippines. They have strong English communication skills and an affinity with Western culture. Each virtual assistant you hire will work exclusively for you and will not work for any other client.
Edelyn is a well-organised and enthusiastic virtual assistant. She has good initiative and takes a thorough approach to her work. Edelyn is well suited to any customer service or administrative role.
Available: 24 April 2017
Price per month (USD): $899 Full-time
Price per week (USD): $279
|Assistant Type (Full-Time)||Price Per Month (USD)|
|Normal Hours||Out of Hours|
|Virtual Assistant - Standard||$699||$799|
|Virtual Assistant - Premium||$899||$999|
|Virtual Assistant - Gold||$1299||$1399|
Out-of-Hours shifts are those that include any work hours between 10pm and 6am Philippines time (GMT+8). All other shifts are Normal Hours shifts.
Setup Fee: A setup fee of US$199 applies for each virtual/executive/administrative assistant hired.
Want an idea of what to expect in terms of accent and English fluency? Please listen to the clips below by clicking on each play button.
We provide a phone number in your region in the USA, UK, Australia, South Africa, New Zealand or Hong Kong. If you are in a different country, please contact us to discuss options as a low-cost and convenient phone option can be provided for many countries.
When somebody calls the number we provide, the call is answered on your behalf by your virtual assistant in the Philippines.
You choose the shift start time for each virtual assistant you hire. The virtual assistant will then work a 9-hour shift from that time (including a 1-hour meal break). Virtual assistants work from Monday to Friday.
Standard virtual/executive/administrative assistants have good, fluent English and are a suitable choice when clear instructions can be provided about the tasks to be undertaken, and when the work does not require complex problem solving.
Premium virtual/executive/administrative assistants have stronger all-round skills than standard-level staff so tend to require less guidance. They have strong English and sound problem solving skills, and tend to have had substantial customer service experience. They can be trained to handle more complex customer inquiries. They have strong transferable skills and are well suited to a wide range of requirements.
Gold virtual/executive/administrative assistants may be the most suitable choice if you require your virtual/executive/administrative assistant to work independently to solve challenging problems. Gold staff have excellent written and spoken English. They also have considerable experience so are well-placed to coordinate other staff and projects if required.
Your dedicated Virtual Assistant can perform a range of useful functions for you. Examples of tasks include:
- Executive and administrative support;
- Answering customer queries by phone, email, your live chat system or instant messenger;
- Providing general, technical, sales and/or billing support to your customers;
- Performing data gathering and research tasks;
- Searching the Internet to find good deals for your purchases;
- Posting to Internet forums and blogs;
- Sifting through information (e.g. vetting job applications);
- Processing orders and other customer-related tasks;
- Scheduling appointments;
- Taking messages;
- And many more tasks.
We have a reputation for quality and professionalism so we are confident that you will be delighted with our service. For your peace of mind though, we provide a 14-day money-back guarantee when you hire a staff member on a month-to-month basis under which, if you are not completely satisfied with our service, you can cancel within the first 14 days of the first month and we will refund the unused proportion of your fees in full.
Our first-class premises have robust and reliable infrastructure including full backup power, uninterruptable power supply, redundant ISP connections and more.
14-day Money Back Guarantee
If you are not completely satisfied when you hire a staff member on a month-to-month basis then you can cancel within the first 14 days and we will refund the unused proportion of your fees in full.