Hire Virtual Assistants — Loyal, Stable Talent You Can Depend On
When you hire virtual assistants through Support Resort, you stop losing your training investment to staff turnover. Our VAs are our direct stable employees — not freelancers juggling multiple clients who vanish without notice.
For over 17 years, our virtual assistant services have provided talented VAs who stick around. Some have even worked with the same client for over a decade.
100% Satisfaction Guarantee
One-week trial at no risk.
Don't pay unless you're happy.
Free Replacement Guarantee
Not satisfied?
Free overlap transition period.
No Ghosting
Our VAs are employees.
We ensure continuity.
Five Good Reasons to Hire Virtual Assistants from Support Resort
Our VAs are employees, not freelancers. No ghosting here.
72% of clients have stayed 5+ years
Every hire vetted carefully by senior management
22+ years in business
Senior managers handle every inquiry, both pre- and post-sale
Our VAs are employees, not freelancers. No ghosting here.
72% of clients have stayed 5+ years
Every hire vetted carefully by senior management
22+ years in business
Senior managers handle every inquiry, both pre- and post-sale
Our VAs are employees, not freelancers. No ghosting here.
72% of clients have stayed 5+ years
Every hire vetted carefully by senior management
22+ years in business
Senior managers handle every inquiry, both pre- and post-sale
What Makes Our Virtual Assistant Services Different
VAs Who Stay Build Value
Your VA will get to know your business inside out over time. It is common for our VAs to stay with the same customer for years, accumulating knowledge that makes them more valuable over time.
No Conflicting Priorities
Your Virtual Assistant will work exclusively for you - unlike freelancers, your VA won't be juggling multiple clients. Your work will be their only priority. Contact your VA directly any time.
English You Can Rely On
We only select VAs with very strong written and spoken English as well as a flair for customer service. Their interactions are smooth, natural and professional.
Optional AI Tools
Your VA can optionally use AI tools. Typical uses include: content generation, troubleshooting, product research, complex comparisons, data extraction, etc
$100 AI Credits Included
$100/month in AI credits included. Your VA can use AI tools (only with your consent) to complete your work. See our FAQ below for more information on how this works.
Activity Monitored
We keep a close eye on your VA's activity to make sure they're getting plenty done during every shift. You can rest assured that when they're clocked in, they're working.
Listen to Our Virtual Assistants
Our virtual assistants have fluent English with neutral accents and first-rate customer service skills. Please listen for yourself. Note that these are merely examples of what to expect - these VAs are not currently available.
Professional
English Speakers
What Our Virtual Assistants Can Do
Customer-Facing Roles
Back-Office Tasks
Our VAs adapt to your systems and workflows
- Our VAs can communicate with you, your customers and your associates by phone or online
- Our VAs can collaborate in your tools and learn your systems
- Our VAs can complete any trainable task (except handling sensitive financial, health or similar data)
Tasks Our Virtual Assistants Handle Full-Time
Customer Support
Phone, email, live chat and ticket handling. Your VA learns your business and represents your brand to customers daily as valued members of your team.
Technical Support
Level 1-2 troubleshooting, ticket triage, knowledge base maintenance and guided resolution for your users or internal teams. By voice or online.
Online Shop Management
Product listings, order processing, inventory updates, returns handling and marketplace management across your platforms.
Data Annotation & Labeling
Image tagging, text classification, entity labeling and data preparation for machine learning and AI training pipelines.
Human-in-the-Loop Processes
Reviewing AI outputs, handling exceptions, quality-checking automated decisions and managing edge cases.
Social Media Management
Content scheduling, community engagement, comment moderation, reporting and day-to-day management of your social channels.
Data Entry & Processing
High-volume data entry, cleaning, formatting, reporting and ongoing data maintenance, plus associated processing.
Content & Website Management
CMS updates, blog publishing, page edits, image uploads and keeping your website content accurate and current.
How It Works
You Provide
You stay in control of your workflow
We Provide
We handle the staffing, you direct the work
Need Training & Oversight?
Teams of 15+ VAs
We provide these services at no additional charge:
Training
We train your team on your processes and standards
Quality Assurance
Regular quality checks against your defined standards
Metrics & Reporting
Performance metrics collection and reporting
Coaching
Ongoing performance coaching for your team
Smaller Teams
Flexible options that work for teams of any size:
Peer Training
Your team members can train each other on your processes
Hire a Lead VA
Experienced VAs who can supervise and train others
Direct Management
Manage your VA directly — stay in full control of the training and oversight of your team
Why Not Just Hire a Freelancer?
If they ghost you
Vetting & screening
Equipment & security
Dedicated attention
Factor | Freelancer (Upwork, etc.) | Support Resort |
|---|---|---|
If they ghost you | You start over. Lost training, lost time. | No ghosting, planned transitions (but changes rare) |
Vetting & screening | You do it yourself. Padded resumes common. | We find the best via careful vetting & proctored tests |
Equipment & security | Unknown personal devices, potential security risks | Managed workstations, NDA-bound employees |
Dedicated attention | Juggling multiple clients, slow responses | Full-time dedicated, responds immediately |
If they quit | Gone tomorrow. No notice required. | 30-day notice, we find & train replacement |
Staff retention | High turnover — always shopping for better gigs | Direct employees with benefits → they stay |
Someone to call | Just you and the freelancer | Contact us anytime — we manage issues |
Large team oversight | VA management gets messier as your team grows | Free supervision, QA & training if you hire 15+ VAs |
What Our Clients Say
" I have to say that in my entire life I have never ever come across the dedication to detail and the willingness to work at high pressure levels to deadlines as I have experienced with your employees. Your company has my respect, I never thought things would work out as well as they have. "
Graeme
" He is very responsive to tasks that I give him. His communication is excellent - way above my expectations and the quality of his work is superior to anyone I have worked with before. He is to be commended on his attendance and commitment to my projects. "
AK
" The person assigned to me is doing a fine job. He seems to work consistently, he communicates clearly, and he offers good insights concerning our projects. I appreciate his short accurate daily project reports. "
Paul
" Under no circumstances can I lose my team member. I'd rather lose my right arm than him. "
CF
" Thank you so much for all your detailed responses. I have never dealt with a company that is so professional. "
Brian
" I find your company and service to be VERY professional and I get more and more excited about our future work! "
Eric
Common Questions About Hiring Virtual Assistants
Getting Started Is Simple and Low-Risk
Get In Touch
We'd love to understand your needs. We will provide candid advice re how we can help.
We Find Your Fit
We match you with a VA whose skills and temperament fit your situation. Typically within 1-2 weeks.
Risk-Free Trial
One week working on any reasonable tasks you assign. No payment unless you want to continue.
Train and Build
Month-to-month from there. Your VA learns your business and grows with you into the future.
Hire Virtual Assistants: Transparent Pricing
Skilled Virtual Assistant
Great team player
- Typically 1-2 years of experience
- Fluent English
- Full-time dedicated Mon-Fri
- Weekend schedule available for a fee
- Month-to-month, cancel anytime
One-week obligation-free trial
No credit card required
Seasoned Virtual Assistant
Best for most businesses
- Typically 4-8 years experience
- Handles complexity with less guidance
- Full-time dedicated Mon-Fri
- Weekend schedule available for a fee
- Month-to-month, cancel anytime
One-week obligation-free trial
No credit card required
Lead Virtual Assistant
Top talent
- Typically 10+ years experience
- Can supervise other VAs
- Full-time dedicated Mon-Fri
- Month-to-month, cancel anytime
One-week obligation-free trial
No credit card required
Get Your VA Promo Code
Tell us what skills you are looking for and we will send you a discount code.
Ready to Hire Virtual Assistants Who Stay?
Get in touch to discuss your needs. We'll give you honest advice and answer all your questions promptly.
Get in Touch